Privacy Policy for Comind

Effective Date: June 5, 2025

Thank you for using Comind ("the App"). This Privacy Policy explains how The Seven Great Lashes Pty Ltd ("Company", "we," "our," or "us") collects, uses, discloses, and safeguards your information when you use our mobile application.

Information We Collect

Audio Data & Conversations

  • We collect audio recordings when you use the voice features of our app.
  • This audio data is processed to provide real-time AI assistance and to transcribe your conversations.
  • Your conversations, including transcribed text and any related audio, are stored locally on your device. We do not store your conversations on our servers.
  • Audio data processed for real-time AI assistance may be sent to third-party AI service providers for processing but is not permanently stored by us or these providers beyond the immediate processing needs.

User Content (Notes, Tasks, etc.)

  • Information you actively provide through the app, including notes, tasks, and other content
  • This data is stored to provide features like Memory space and Todo management

Technical Information

  • Device information (model, operating system)
  • App usage statistics (e.g., feature usage frequency, session duration - anonymized where possible)
  • Diagnostic data (e.g., crash reports, performance data) to improve app performance and stability

How We Use Your Information

  • To provide AI assistance through voice and text.
  • To enable you to store and manage your conversations, notes, and tasks locally on your device.
  • To improve our services and app functionality using aggregated and anonymized usage data.
  • To fix bugs and troubleshoot issues using diagnostic data.
  • To manage your subscription and provide access to premium features.

Data Storage and Security

  • Conversations and related audio data are stored locally on your device. You are responsible for securing your device.
  • Other user content you explicitly create (like notes and tasks that are part of the "Memory" or "Todo" features) is stored securely using industry-standard encryption via Supabase.
  • We use Supabase for storing account information, subscription status, and user-generated content (excluding conversations). Supabase employs robust security measures.
  • We limit access to your personal information stored on our servers (e.g., account details) to authorized personnel.

Your Rights

  • You can access, correct, or delete your data within the app. Data stored locally (like conversations) can be managed and deleted directly from your device through the app's interface.
  • You can request a copy of your data stored on our servers (e.g., account information, Supabase-stored content) by contacting us.
  • You may opt out of certain data collection features, such as diagnostic data, if app settings permit.

Third-Party Services

We may use third-party services for functionalities such as:

  • AI processing (e.g., speech-to-text, AI models). These services process data as needed but do not permanently store your personal conversation data.
  • Analytics (e.g., Firebase Analytics, Mixpanel) to understand app usage (often anonymized).
  • Payment processing for subscriptions (e.g., RevenueCat, Apple App Store, Google Play Store).
  • Backend services (e.g., Supabase, Cloudflare).
Links to the privacy policies of key third-party service providers used by the app can be found below or will be provided upon request:

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: